Customer information

To order from Time for Wood is as easy as 1,2,3!

1. Add products to cart while browsing the store.

2. When you have finished shopping click the cart icon you will see top right.

3. Complete the form with the required details and make payment.

That’s it, your order has been processed, we will send a tracking number with your order confirmation so you know exactly where your purchase is.

Payment

Currently we have three payment methods;  bank transfer, PayPal and creditcard.

With each payment method the order will be sent out, when the payment has arrived.

When you pay through a bank transfer, you will get an email immediately after making the order. This email will contain our bank details. Please note that (international) bank transfer often take 1 or 2 business days to complete.

It’s also possible to use different payment methods (for example, cash on delivery). Please get in touch with us through the contact form.

Delivery

When you order before 16:00, parcels will leave the warehouse the same day if payment is via PayPal or credit card, otherwise we will wait to receive payment in the current account.

Products that fit (Cases, wallets and bracelets) are shipped within 3-4 business days in protective mailbox envolopes .

Packages (sunglasses and watches)are sent out with PostNL (+ country partners) and may take 5-6 business days.

Returns & Refunds

We naturally expect that you are happy with your order.

If you are not satisfied for any reason, simply complete this form and return the product within 14 days of your order at this address:

Time For Wood
Linker Rottekade 292
3034 CV, Rotterdam
Nederland

The purchase price for the product will be returned to the account of your payment method (if you would like to change this, you could indicate that).

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