What is cork?

Cork is the outer bark of the cork tree, which is harvested by hand without harming or killing the tree. Once harvested, the bark regenerates, making it a renewable and sustainable resource.

Where are Time For Woods products produced?

All wooden products are being produced in a small factory in the Zehijang province in China. This area is famous for handcrafted woodcarving. We work together with this manufacturer for more than three years and visited the factory, so we know that our products are being produced in a friendly environment with a good quality.
All cork products are being produced in Porto in Portugal. Portugal is famous for its cork plantation and stands for high quality cork products.

 

What bracelet or belt size should I chose?

We offer 3 different bracelet sizes:

  • small (female model only): 16-18cm
  • medium (all bracelets): 18-20cm
  • large (male models only): 20-22cm

Measure your wrist circumference to find out which size fits better to you.

For the belts, you can choose between the women belt “SYLVA” and the men belt “SYLVO”. The Sylva belts are available in size 90cm or 100cm depending on your hip size. The belt SYLVO is available in size 95cm or 105cm.

Measure a belt you have now from the far end of the buckle to the hole you use most often (to the nearest cm/inch). This is the number you need (to the nearest cm/inch). This measurement may be larger than you think your waist is. Also, do not measure a belt that stretches.

If you don’t have a belt use a cloth tape measure. Put it through the belt loops on your pants and pull it, then note the measurement to the nearest cm/inch.

How can I set the time of my watch?
  1. Pull the crown out to the 1st position.
  2. Turn the crown to set hour and minute hands.
  3.  When the crown is pushed back to the normal position, second hand begins to run.

 

Is it possible to change the battery of the watch?

Yes, the easiest way is to change the battery at a watch shop or jeweller.  If you want to change it, here is the battery type: SR626

All sunglasses are polarised, what does that mean?

The sunlight gets reflected by many surfaces, which is called polarisation. In order to protect the eyes from this reflections the sunglasses are polarised, which filters and minimizes the shafts of sunlight.

How do I know if the glasses size fits me?

We suggest to measure the size of your current glasses frame and compare it to the sizes mentioned in each product page.

If you are not satisfied with size you can return the product within 14 days and get refunded. An option we offer to avoid this problem is our Home-try on service: you order a variety of glasses, try them and send back the ones you do not want.

Can I use correction lenses for the Finesso optics glasses/sunglasses?

Yes, the glasses will be delivered with dummy lenses and you can take the frame to your optician to change the lenses according to your dioptre.

What is the difference between Finesso glasses/sunglasses and Time For Wood sunglasses?

The Finesso line is an optic line of glasses and sunglasses, where the lenses can be changed to correction lenses through the screw system. We do not recommend to change the lenses with the Time For Wood sunglasses, since there is no screw system integrated.

Is there any warranty on the products?

In general, each product has a warranty of 1 year concerning production mistakes. Only the watch movement has a 2 years warranty.

How can I clean my sunglasses

In order to clean your sunglasses lenses you can use a regular lens cleaning cloth and lens cleaner or just a little splash of water.

Do I need to protect the wood?

Thanks to the finishing, our wooden products are already protected by a protection layer. There is no additional protection needed.

Which sunglasses fit to my face shape?

Seven different types of face shapes exist and each of them has different characteristics that you need to know in order to determine yours and choose the right frame.

  1. Oblong

Similar to the square face shape, an oblong visage is characterised by its length and straightness, with the cheekbones that are not wider than the jawline and forehead.

For this kind of shape, we advise you the following models: Yana, Runo, Caviuno, Marangu.

  1. Oval

Seen as ideal, an oval face is very well balance. It is neither too sharp or angular nor rounded or full. This type of face is characterised by the forehead that is lightly wider than the jaw and high cheekbones.

For this kind of shape, we advise you the following models: All models.

  1. Square

The second most common type of visages with the round one, a square face shape is characterised by a large, deep forehead, square chin and wide jaw.

For this kind of shape, we advise you the following models: Caleana, Zavilo, Yana & Runo.

  1. Round

The second most common type of visages with the square one, a round face is not angular at all. It is mainly characterised by a wide forehead, rounded chin and sometimes with full cheeks.

For this kind of shape, we advise you the following models: Murielo small, Caviuno small, Oryzo small.

  1. Triangle

Easy to identify, a triangle (or pear) visage is characterised by a large forehead and wide cheekbones that narrow to a small chin.

For this kind of shape, we advise you the following models: Caviuno, Murielo, Caleana & Zavilo.

  1. Diamond

This type of visages is not so common. A diamond face shape is characterized by a narrow jawline and forehead with high and dramatic broad cheekbones.

For this kind of shape, we advise you the following models: Caviuno, Murielo, Oryzo, Marangu.

  1. Heart

Also called the inverted triangle, this type of face shapes is the opposite of the triangle one: the forehead is wide with broad cheekbones that narrow to a small chin.

For this kind of shape, we advise you the following models: Yana, Runo, Oryzo, Marangu.

How long does shipping take?

If you place your order before 16:00, the order will be send out the same day after receiving the payment.

Shipping times are as follows:

France 2-3 working days

Netherlands 1 working day

Rest of Europe 2-5 working days

Rest of the world 6-10 working days (on occasion it may happen that customs keep a package for up to 30 days before passing it through)

What is the best way to care of my bracelet?

Even though our bracelets are waterproof, we recommend avoiding any contact with chemicals, oils, perfumes and other sprays. We also advise cleaning your bracelet from time to time with a dry and soft cloth. To remove stain marks (red wine, pen marks, …), simply wipe the area with a clean cloth and a little liquid soap and water, and let the product dry naturally.

Does a wooden cover make my phone heavier?

No, we only use very lightweight sorts of wood for the phone cases. That’s why the phone cases barely weigh anything which makes them very easy to use.

Can I still use all plugs and button with the wooden cover?

By combining the wood with silicon we made a slim case with all functions still easy to use. So you can still charge your phone, plug in your headphones or use all your phone buttons.

How well protected is my phone with a Time For Wood case?

We are proud to say our wooden covers provide an excellent protection against scratches and small impacts. After a couple of years of experience we specially chose silicon sides, our phone cases have never been stronger than with the current design. Follow the instructions on the packaging to put on the phone case correctly.

Please note that just like any ordinary phone cover, our wooden cover could not protect your phone from any bigger impact such as a fall.

The lenses provide UV-400 protection, what does that mean?

When sunglasses have the qualification of UV-400 protection, this means that the Ultra Violet radiation of the sun is blocked out to remain safe in the sun.

More than 99.5% of the UV radiation (UV-A and UV-B) is being blocked.

 

Can I follow my order during shipping?

Yes. After receiving the order and sending out the parcel you will receive a confirmation mail with the tracking information and link. Tracking information is available for packages that do not fit in the mail box (sunglasses, belts and watches). All products that fit in the mail box (cases and bracelets)  will be send out without tracking information, so you do not have to stay home to receive you products.

Do I need to pay shipping costs?

Shipping within the EU is free and will be covered by Time For Wood. In case of returning a product, the cost need to be covered by the customer .The price for shipping to the rest of the world is 15€.

Which payment methods are accepted?

We accept the following payment methods: credit card, Paypal and bank transfer.

The order will be send out after the payment has been received. Please note that (international) bank transfer can take 1-2 business days to complete.

Is it possible to return or exchange the order?

Yes, it is possible to return or exchange the product within 14 days and receive a refund within 14 days after purchase. Though the product should not have any marks of use and needs to be complete. The shipping costs for a return or exchange have to be covered by the customer.

Complete the online return form and send the product to:

Time For Wood
Max Euwelaan 61
3062 MA, Rotterdam
The Netherlands

 

Is the production of the wooden products sustainable?

Our producer, that has been our close partner for three years already, receives the raw material for our products from the Zheijang province in the East of China. In this region the wood is harvested following the ‘conservation of population’ principle. This means that for every tree being harvested, a new one is planted.

In addition, most of our suppliers work a lot with bamboo, which is a very sustainable sort in itself. The bamboo species grows at a very fast pace (several centimetres per day) and can easily be grown in ‘bamboo farms’. This makes bamboo an excellent raw material without having to harm the population.

Furthermore, we also started a collaboration with Trees For The Future, a non-profit organisation that plants trees where they are most needed. We make a donation worth of one tree for every product that we have sold. Thus by buying a Time For Wood product, you not only help for yourself, but you also give back to nature!

Below the production process of the sunglasses is explained:

Production ProcessEN

 

Are the products water resistant?

It is no problem if some rain falls on the wooden products or gets in contact with sweat.

However, we explicitly recommend to protect all wooded products of Time For Wood from contact with water. The products are therefore not water proof, since wood is a natural material and gets damaged by too much wetness.

Are the products made of wood sensitive?

Wood as material is more sensitive than others. That’s why you should be careful and protect them from shock, falling and water.

 

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