Can I follow my order during shipping?
Yes. After receiving the order and sending out the parcel you will receive a confirmation mail with the tracking information and link. Tracking information is available for packages that do not [...]
Do I need to pay shipping costs?
Shipping within the EU is free and will be covered by Time For Wood. In case of returning a product, the cost need to be covered by the customer .The price for shipping to the rest of the world is 15€.
Which payment methods are accepted?
We accept the following payment methods: credit card, Paypal and bank transfer. The order will be send out after the payment has been received. Please note that (international) bank transfer can [...]
Is it possible to return or exchange the order?
Yes, it is possible to return or exchange the product within 14 days and receive a refund within 14 days after purchase. Though the product should not have any marks of use and needs to be [...]
How long does shipping take?
If you place your order before 16:00, the order will be send out the same day after receiving the payment. Shipping times are as follows: France 2-3 working days Netherlands 1 working day Rest of [...]
